The Royal Concertgebouw Orchestra wishes to provide you with the best possible service when you visit our website. That’s why, in certain cases, we need to compile user data. The RCO takes your privacy very seriously and treats your data with the utmost care. Please rest assured that, in all cases, the RCO adheres to the requirements set out in the Wet bescherming persoonsgegevens (Personal Data Protection Act).
For what purpose does the Royal Concertgebouw Orchestra use my personal data?
The Royal Concertgebouw Orchestra uses the personal information you provide through this website for the following purposes: (a) organising an event; (b) carrying out and/or processing transactions (i.e. payments) submitted via the website; (c) sending newsletters, brochures and magazines; and (d) conducting customer satisfaction surveys.
Which of my personal data does the Royal Concertgebouw Orchestra use?
Only those data which are necessary for carrying out the above activities are used. These include name, address, tickets purchased, etc. Should you wish to consult a complete overview of your data, you may submit an access request (please see below).
Are my data safe?
Yes, in accordance with the requirements set out in the Personal Data Protection Act (specifically those under Article 13), the RCO ensures an adequate, appropriate level of security.
Yes, the RCO website uses a number of cookies (small text files) to store information on your computer through your browser when you visit the website. These cookies serve several purposes:
Saving your wish list and basket on our website
Optimising our services and website
The RCO uses analytics cookies to ascertain how the website is used so that we can continue to improve its effectiveness and user-friendliness. These cookies are not used to track your online activity.
Providing you with targeted information on special offers, products and services